Integrated airport resources management system

GroundStar is an integrated resources management system to optimise all planning and control processes in aircraft handling at passenger airports. The user is hereby supported in the

• requirements planning,
• shift planning and
• daily planning

of staff, devices and immovable equipment such as aircraft positions as well as the accompanying administrative processes.

Some factors cannot be controlled directly by the airlines, airports or ground dispatchers. These include late arrivals, bad weather, altered slots. Nevertheless, ground dispatchers are expected to offer competitive prices and a high level of services, a difficult enough job without „intelligent” system support.

GroundStar is the most comprehensive software solution for resource optimisation currently on the market. It satisfies all requirements of ground handling on flexible systems. The accompanying administrative processes such as contract creation, definition of the performance catalogue, entry of services performed, quality management and settlement of accounts are also part of the system.

The modular design of GroundStar guarantees its adaptation to operative changes and the growing number of flights.

GroundStar is supplied as a turnkey system and configured to the customer's wishes. We also maintain close links with our customers after start-up through support, training and system maintenance. Concept studies with workshops, data modelling, project management and advisory services on the efficient use of the system are additional elements of our service.

GroundStar is now in successful use in various handling areas of more than 200 airports of every size world-wide:

• aircraft loading
• baggage handling and transport
• cargo transport
• aircraft cleaning
• fuelling
• catering
• check-in and boarding
• support services
• security services
• ticket sales
• transit desk and lounges