INVENT

GroundStar eNewsletter

Exciting News for Airports, Airlines and Ground Handling Companies

INFORM
    Issue 01-2010, www.groundstar.aero

New Projects


Flightcare Trusts GroundStar to Streamline and Optimise its Operations
On 24th November last, the starting shot was fired for a contract for a new GroundStar project, signed by Ignacio Garrido, Managing Director of Flightcare and a group of other Flightcare representatives from Belgium, Spain and Italy.

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A framework agreement has been signed for another long-term partnership with INFORM. During a ceremony at the INFORM booth at the Barcelona Airport Exchange exhibition the future collaboration was sealed by Mr. Garrido and INFORM´s Director of Business Development Carlos Sanjuan. Flightcare’s decision makers had been impressed by GroundStar’s wide functionality, its flexibility of integration and its ability to provide central management of multiple stations over three countries.

Following detailed analysis of the three countries’ requirements for integrating their existing IT infrastructure, and the desire to harmonise existing resource management solutions into a more modern application, GroundStar was chosen to improve all processes, from strategic planning to final invoicing of all Flightcare´s operations. The goal is to use GroundStar from Flightcare’s headquarters and IT base in Madrid to centrally manage the diverse ground handling activities at a large group of airports.

In each country the range of applications is composed of various GroundStar Core Modules such as GS Planning, GS Rostering, GS RealTime and GS CRM in addition to multiple application and a variety of integration packages at the various stations. Seasonal and the Daily Flight Schedule Processing Modules are also envisaged.

The project will be first rolled out at Flightcare’s Brussels airport operation, where GroundStar will be responsible for the management of about 1,200 staff in both passenger and ramp services areas. The full implementation will be divided into phases, with Barcelona Airport and various smaller operations in Spain being next in line after Brussels Airport, and will be completed with the installation of GroundStar at Flightcare’s two Italian operations: Fiumicino and Ciampino airports in Rome.

Taking a view of the whole project, GroundStar will eventually manage around 3,500 full-time equivalent employees at 12 airports across Europe. INFORM is very proud to welcome Flightcare on board, which has become the third Aviance member to select INFORM´s GroundStar solution.



National Aviation Services Modernises Processes and Control with GroundStar
National Aviation Services (NAS) and INFORM signed GroundStar contract in December
2009. >>


Düsseldorf Airport and its Ground Handling Subsidiary Go for GroundStar
INFORM has signed contracts with SITA Airport IT for a major roll-out of IT systems at both Düsseldorf Airport and its subsidiary Düsseldorf Airport Ground Handling. The project is being undertaken by INFORM and its partner topsystem. >>


Total Airport Management Suite
Germany’s Federal Ministry of Economics and Technology awarded co-funding for an aviation Research and Development project named TAMS - Total Airport Management Suite running from 2008 to 2011. >>


Egypt Air Ground Services Adds to the GroundStar Family
Egypt Air Ground Services Company (EGS) just issued a Letter of Intent announcing their decision to implement GroundStar to support and enhance its operation at Cairo International Airport. >>


Upgrades and New Systems Combined with a Merger at Finnair
Finnair is implementing GS Rostering and GS Planning at its Northport and Finnair Catering subsidiaries. GS RealTime will be upgraded at the same time as Northport’s and Finnair Catering’s systems are merged. >>


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Success Stories

GroundStar for PRM and Security Services
G4S are able to streamline processes and improve services through GroundStar. >>

LuxairGroup Reports Savings Due to GS Planning
Gilles Denis from LuxairServices reports that GS Planning has reduced his workload, giving more time for in-depth analysis. >>

Swissport Americas – Advanced Planning Processes
US and Canadian stations are centrally planned and rostered with GroundStar. >>


Schengen – a Challenge for Passenger Transport
Unique relies on INFORM system to fulfil the new Schengen dispatching regulations. >>



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New Developments

GS GroundFleet: Maximum Control over the Operation
In line with its constant drive to enhance GroundStar, INFORM has unveiled GS GroundFleet to help control and improve the operation of ground support equipment. >>


The GroundStar AirportMap
An interactive map of the airport for GS RealTime and GS GroundFleet. >>


Launching GroundStar espresso
Small and medium sized ground handling operations can now compete under the best conditions using advanced optimisation software thanks to a new implementation and outsourcing concept. >>



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Company News

Space for Additional 200 Employees
INFORM has completed the construction of a new building at its Aachen campus. The Airport Division has already moved in and geothermal energy provides a comfortable working environment. >>


INFORM Expands in North America
With GroundStar in operation at close to twenty airports in Canada, the USA and Mexico, INFORM decided to increase its presence in North America by establishing a new office in Washington D.C.. This office supplements the existing INFORM office in Chicago. >>

INFORM at Industry Events
INFORM and GroundStar will be present at the following industry events in the first half of 2010:

- Dubai Airport Show - 25-27 April 2010, Dubai
- IATA Ground Handling Conference - 16-19 May 2010, San Diego
- AAAE Conference & Exhibition - 16-19 May 2010, Dallas


Contact

INFORM GmbH, Pascalstr. 23, 52076 Aachen, Germany

Phone +49 2408 9456-3024
Fax +49 2408 9456-3025
Web www.groundstar.aero

Requests: Julia Hildesheim
E-Mail: airport.systems@inform-ac.com