|
Flightcare Trusts GroundStar to Streamline and Optimise its Operations On 24th November last, the starting shot was fired for a contract for a new GroundStar project, signed by Ignacio Garrido, Managing Director of Flightcare and a group of other Flightcare representatives from Belgium, Spain and Italy. >> National Aviation Services Modernises Processes and Control with GroundStar National Aviation Services (NAS) and INFORM signed GroundStar contract in December 2009.  As the culmination of an exhaustive selection process shortly before the end of 2009, and as part of their ambitious continued improvement program, National Aviation Services WLL (NAS) signed an agreement with INFORM for the implementation of a wide range of GroundStar products at the NAS operation at Kuwait International Airport. The scope of the solution contracted by NAS includes GS Planning, GS Rostering and GS RealTime for the planning, management and deployment of one thousand staff members and a large fleet of ground support equipment. The implementation started in January and the systems will be applied to the areas of Passenger Services and Ramp Services, including Check-in, Boarding, PRM, Transit Desks, VIP Services, Ticketing, Bus Transportation, Aircraft Loading/Unloading, Baggage Services and Aircraft Cleaning. Line Maintenance and Cargo Transportation management are also included in the solution. A very important part of the solution is the most recent addition to the GroundStar suite: the GSE management system GS GroundFleet. One of the first INFORM customers to implement this new system, NAS will have the ability to visualise on the GS AirportMap the position of their GSE vehicles on the apron and control their movements, utilisation and the status of each vehicle and its engine in order to achieve a more efficient allocation of this costly type of resource, by virtue, among other things, of the integration between GS GroundFleet and GS RealTime. In addition, GS GroundFleet’s capabilities will allow NAS to improve the safety and security of the operation and the quality of the services rendered. It will also facilitate the recording of actual service details and provide information to facilitate accurate GSE maintenance planning. Mohamed Galal, NAS’ Global Chief Financial Officer and the person leading the evaluation and acquisition of the new solution, said: “We have very aggressive goals for streamlining our processes and further improving our efficiency and the quality of the services we provide to our customers. We also want to ensure full visibility across our operation and facilitate constant improvement. We found INFORM and GroundStar are the right choice to help achieve these goals. We at NAS believe that every effort we make in optimising our service levels ultimately trickles down to our customers who are one of our main priorities hence, implementing this solution punctuates out commitment towards customer satisfaction among other characteristics.” Thomas Schmidt, Director of INFORM’s Airport Division said: “The incorporation of NAS into INFORM’s customer base in the GCC region and their decision to include the new GS GroundFleet system to the scope of their solution are both very important to us. We are certain that their decision will prove fruitful to NAS and will establish yet another long-term partnership between our companies.” Düsseldorf Airport and its Ground Handling Subsidiary Go for GroundStar INFORM has signed contracts with SITA Airport IT for a major roll-out of IT systems at both Düsseldorf Airport and its subsidiary Düsseldorf Airport Ground Handling. The project is being undertaken by INFORM and its partner topsystem. >> Total Airport Management Suite Germany’s Federal Ministry of Economics and Technology awarded co-funding for an aviation Research and Development project named TAMS - Total Airport Management Suite running from 2008 to 2011. >> Egypt Air Ground Services Adds to the GroundStar Family Egypt Air Ground Services Company (EGS) just issued a Letter of Intent announcing their decision to implement GroundStar to support and enhance its operation at Cairo International Airport. >> Upgrades and New Systems Combined with a Merger at Finnair Finnair is implementing GS Rostering and GS Planning at its Northport and Finnair Catering subsidiaries. GS RealTime will be upgraded at the same time as Northport’s and Finnair Catering’s systems are merged. >> 
GroundStar for PRM and Security Services G4S are able to streamline processes and improve services through GroundStar. >> LuxairGroup Reports Savings Due to GS Planning Gilles Denis from LuxairServices reports that GS Planning has reduced his workload, giving more time for in-depth analysis. >> Swissport Americas – Advanced Planning Processes US and Canadian stations are centrally planned and rostered with GroundStar. >> Schengen – a Challenge for Passenger Transport Unique relies on INFORM system to fulfil the new Schengen dispatching regulations. >> 
GS GroundFleet: Maximum Control over the Operation In line with its constant drive to enhance GroundStar, INFORM has unveiled GS GroundFleet to help control and improve the operation of ground support equipment. >> The GroundStar AirportMap An interactive map of the airport for GS RealTime and GS GroundFleet. >> Launching GroundStar espresso Small and medium sized ground handling operations can now compete under the best conditions using advanced optimisation software thanks to a new implementation and outsourcing concept. >> 
Space for Additional 200 Employees INFORM has completed the construction of a new building at its Aachen campus. The Airport Division has already moved in and geothermal energy provides a comfortable working environment. >> INFORM Expands in North America With GroundStar in operation at close to twenty airports in Canada, the USA and Mexico, INFORM decided to increase its presence in North America by establishing a new office in Washington D.C.. This office supplements the existing INFORM office in Chicago. >> INFORM at Industry Events INFORM and GroundStar will be present at the following industry events in the first half of 2010: - Dubai Airport Show - 25-27 April 2010, Dubai - IATA Ground Handling Conference - 16-19 May 2010, San Diego - AAAE Conference & Exhibition - 16-19 May 2010, Dallas
INFORM GmbH, Pascalstr. 23, 52076 Aachen, Germany Phone +49 2408 9456-3024 Fax +49 2408 9456-3025 Web www.groundstar.aero Requests: Julia Hildesheim E-Mail: airport.systems@inform-ac.com | |||||