INVENT

GroundStar eNewsletter

Exciting News for Airports, Airlines and Ground Handling Companies

INFORM
    Issue 02-2009, www.groundstar.aero

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New Projects

Budapest Airport Buys Complete GroundStar Suite
INFORM has won the contract for a further roll-out at Budapest Airport. >>


Success Stories

Brussels Airlines Goes Fast
Brussels Airlines is already seeing the benefits of GroundStar.


Brussels Airlines

GS Planning has decreased the Brussels Airlines planning exercise from 3 weeks to 1 day. Changes can now be handled much more easily and are less time-consuming. Even what-if-scenarios can be carried out with little effort. The workforce calculation has become precise and can be proven by reports. GS Rostering has reduced the rostering process from 2 weeks to 3 days. A big portion of the routine work is now undertaken by the Genetic Algorithm, which helps to accelerate the whole process.

GS RealTime allows for a much higher workload of the operation in general. Dispatchers are pleased because changes are easy to handle and the allocation process has become more accurate. In particular, the multiflight calculation has become very precise. Difficult situations, such as bad weather conditions, have proven easier to handle.

The system has been implemented within just six months. ”This has been a fast implementation and was made possible by the high level of motivation from both Brussels Airlines and INFORM. It is a pleasure to work with these teams,” says Carsten Söhrens, INFORM Project Manager.

Brussels Airlines uses GS Planning, GS Rostering and GS RealTime for passenger services, check-in, boarding staff and crew transport, as well as Staff Notification for automated communication, Web Terminal functionality and GS Business Intelligence System for the reporting process.

”GroundStar has uncovered multiple areas for improvement and successfully supports our most important processes from planning and rostering to the deployment of resources on the day of operation. This is why GroundStar is an important tool in our constant strive to deliver the best possible service to our passenger,” says Frank Amerijckx, Dispatch Officer for the Ground Operations.


Let’s Have a Party
SEA Handling and INFORM representatives celebrate the successful conclusion of the project at Milan’s Airports. >>


Iberia Airport Services: Moving Up the Technology ladder
The new Hub Control Centre began operating after an inauguration ceremony on 8th May. >>


Aviapartner Roll-Out Successfully Completed
GS RealTime is operational at Aviapartner’s Düsseldorf Airport operation. >>

DNATA Optimises its GroundStar Deployment
A long-term user of INFORM’s systems reviews all departments to bring out the best in GroundStar. >>

GroundStar is Extended to Lufthansa Operation at Cologne-Bonn Airport
GS RealTime has been rolled-out with only limited support from INFORM. >>

Northport Benefits from RFID Solution
Communication solution accelerates real-time flow of information. >>



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Company News

GS Planning: a Tool to Deal with the Crisis
GS Planning offers functionality to increase productivity and make better use of existing capacities. >>


Look at Who We Are
New home page presents INFORM faces. >>


Contact

INFORM - Institut for Operations Research and Management GmbH
Pascalstr. 23, 52076 Aachen, Germany

Phone +49 2408 9456-3024
Fax +49 2408 9456-3025
Web www.groundstar.aero

Requests: Julia Hildesheim
E-Mail: airport.systems@inform-ac.com