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INVENT
GroundStarGroundStar eNewsletter
Exciting News for Airports, Airlines and Ground Handling Companies
ISSUE 02/2011 - www.groundstar.aero
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NEW CUSTOMER

Amsterdam Airport Schiphol Signs Contract with INFORM
INFORM’s intelligent software solution will underpin staff demand planning and bus allocation as well as the planning and deployment of terminal resources. >>

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SUCCESS STORIES

Air France: Unique Web Roster Set Up
The Air France Web Roster set up allows agents to swap shifts and enter preferences for their vacation or holiday plans over the internet from home. >>


Swissport International Global Roll-Out
In 2011, Swissport International has implemented GS Planning in ten countries and GS RealTime at five stations. >>

Nuremberg Airport Switches to GS Planning
AirPart GmbH, the ground services subsidiary owned by Nuremberg Airport, decided to replace its previous demand planning system with GS Planning.

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The airport has already been using INFORM’s GroundStar systems for many years in the staff allocation for daily operations, as well as in the planning and real-time management of terminal resources, such as stands and baggage belts. In 1999, magnetic boards were replaced by GS RealTime to support the allocation of loading staff, which was later also rolled-out to the bus department. In 2001, Nuremberg Airport installed GroundStar for the planning and real-time management of aircraft stands, gates and baggage belts.This means that the system has been successfully underpinning airport operations for approximately ten years.

The most recent enhancement has been to implement GS Planning for staff demand planning in place of the previous demand planning software. “We took this decision because we found that GS Planning gave us more comprehensive features than we had before. Requirements such as the visualization of multi flight tasks and automatic coverage of peak times were important to us and were all satisfied by GS Planning,” says Peter Eisenhut, Senior Manager of Staff Planning AirPart GmbH.

The implementation for demand planning of approximately 180 loading staff has just been finished and successfully tested. A further roll-out to the bus, cabin cleaning, baggage sorting, passenger services and operation departments is scheduled to take place soon.



All Departments Live at Finnair
GS Rostering and GS Planning and the upgrade to GS RealTime have all been rolled out at Finnair’s subsidiaries Northport and Finnair Catering, with the implementation of GS HubControl to follow. >>


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NEW DEVELOPMENTS

GroundStar Commercial Analyzer for the Top Management:
Decisions Based on Reality – the Answer to Sustainable Economic Success >>


GroundStar Connect Makes for Smooth Flight Connections

Passenger and baggage misconnections are a costly factor in daily aviation. In order to deliver a tool that helps to reduce these costs and improve passenger experience, INFORM has developed intelligent software to foresee critical connections and find the best available solutions. >>

INFORM’s Airport Collaborative Decision Making (A-CDM)
INFORM’s Turnaround Management system called GS HubControl, has proven to be a successful solution. >>


Flughafen Zürich AG Secures Terminal with Geofencing
New functionality to prevent illegal border crossing has been added to the INFORM
system. >>


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COMPANY NEWS

Cost Aviation for Process and Management Consulting
INFORM is pleased to present a new collaborative venture that is of major benefit to both companies that want to implement the GroundStar system as well as to existing GroundStar customers. >>

INFORM Celebrates Jubilee: 20 Years Airport Systems
Back in 1991, the very first of INFORM’s airport systems was installed at Frankfurt Airport. A product of the then Logistics Systems Division of INFORM, initially implemented for a single area of Fraport’s operation, grew over time to cover more and more areas. >>

INFORMINFORM GmbH Pascalstr. 23, 52076 Aachen, Germany
Phone: +49 (0) 24 08 / 94 56 - 3024
Fax: +49 (0) 24 08 / 94 56 - 3025
E-Mail: airport.systems@inform-software.com
Web: www.groundstar.aero





Legal:
INFORM - Institut für Operations Research und Management GmbH | Pascalstr. 23 | 52076 Aachen | Germany
Phone: +49 (0) 24 08 / 94 56 - 3024 | Fax: +49 (0) 24 08 / 94 56 - 3025 | Internet: www.inform-software.com
Place of jurisdiction: District court Aachen, HRB 1144 | Authorized executive representative: Adrian Weiler

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