 |
 GroundStar eNewsletterExciting News for Airports, Airlines and Ground Handling Companies |
| ISSUE 02/2011 - www.groundstar.aero |
Amsterdam Airport Schiphol Signs Contract with INFORM INFORM’s intelligent software solution will underpin staff demand planning and bus allocation as well as the planning and deployment of terminal resources. >> |
Air France: Unique Web Roster Set Up The Air France Web Roster set up allows agents to swap shifts and enter preferences for their vacation or holiday plans over the internet from home. >> Swissport International Global Roll-Out In 2011, Swissport International has implemented GS Planning in ten countries and GS RealTime at five stations. >> Nuremberg Airport Switches to GS Planning AirPart GmbH, the ground services subsidiary owned by Nuremberg Airport, decided to replace its previous demand planning system with GS Planning. >> All Departments Live at Finnair GS Rostering and GS Planning and the upgrade to GS RealTime have all been rolled out at Finnair’s subsidiaries Northport and Finnair Catering, with the implementation of GS HubControl to follow.  Northport’s existing rostering system has been replaced by GS Planning and GS Rostering and is helping the Northport Passenger Handling and Ramp department at Helsinki-Vantaa Airport to handle the planning and rostering of about 800 staff. Meanwhile, Finnair Catering has implemented GS Planning and GS Rostering, which now plans and rosters about 160 catering staff at Helsinki-Vantaa Airport. GS Rostering also includes the web roster functionality, named MyRoster by Finnair, which allows all employees easy web access to their own shift related information so that they can enter shift preferences and request shift swaps. Both subsidiaries have been using GS RealTime to deploy their staff on the day of operation for more than eight years. In a recent upgrade the two systems from both subsidiaries were merged into one with a combined server and database configuration, which means that the organization around GroundStar has been centralized. The Finnair project team is now responsible for all the Finnair GroundStar modules, whereas under the old setup responsibility lay with each business unit. In summarizing the first experiences with GS Planning and GS Rostering, Finnair‘s project manager Tero Laitinen said: “Implementation at the ramp department in May saw the conclusion of the change process. It shows that the passenger services department in particular has benefited from improved transparency in the planning process as well as from increased control of details. Finnair Catering is now working with a resource planning tool for the first time and is pleased to have a better overview of the resource demand and shift plan.” Although it had not yet fully been completed the GS Planning and GS Rostering implementation project, in April Finnair had already started a major development program called SmartHUB. GroundStar’s HubControl will play an important role in the program, which aims to give a complete overview of Finnair’s hub operation. “We have been faced with many challenges during the course of the GS RealTime, GS Rostering and GS Planning implementation, such as the Icelandic ash cloud, but the team always dealt with their tasks successfully. Now we are looking forward to another challenging project and I am convinced we will succeed in the same way,” says Mr. Laitinen. |
GroundStar Commercial Analyzer for the Top Management: Decisions Based on Reality – the Answer to Sustainable Economic Success >> GroundStar Connect Makes for Smooth Flight Connections Passenger and baggage misconnections are a costly factor in daily aviation. In order to deliver a tool that helps to reduce these costs and improve passenger experience, INFORM has developed intelligent software to foresee critical connections and find the best available solutions. >> INFORM’s Airport Collaborative Decision Making (A-CDM) INFORM’s Turnaround Management system called GS HubControl, has proven to be a successful solution. >> Flughafen Zürich AG Secures Terminal with Geofencing New functionality to prevent illegal border crossing has been added to the INFORM system. >> |
Cost Aviation for Process and Management Consulting INFORM is pleased to present a new collaborative venture that is of major benefit to both companies that want to implement the GroundStar system as well as to existing GroundStar customers. >> INFORM Celebrates Jubilee: 20 Years Airport Systems Back in 1991, the very first of INFORM’s airport systems was installed at Frankfurt Airport. A product of the then Logistics Systems Division of INFORM, initially implemented for a single area of Fraport’s operation, grew over time to cover more and more areas. >> |
 INFORM GmbH Pascalstr. 23, 52076 Aachen, GermanyPhone: +49 (0) 24 08 / 94 56 - 3024 Fax: +49 (0) 24 08 / 94 56 - 3025 E-Mail: airport.systems@inform-software.com Web: www.groundstar.aero |