INVENT

GroundStar eNewsletter

Exciting News for Airports, Airlines and Ground Handling Companies

INFORM
    Issue 02-2009, www.groundstar.aero

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New Projects

Budapest Airport Buys Complete GroundStar Suite
INFORM has won the contract for a further roll-out at Budapest Airport. >>


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Success Stories

Brussels Airlines Goes Fast
Brussels Airlines is already seeing the benefits of GroundStar. >>


Let’s Have a Party
SEA Handling and INFORM representatives celebrate the successful conclusion of the project at Milan’s Airports. >>


Iberia Airport Services: Moving Up the Technology ladder
The new Hub Control Centre began operating after an inauguration ceremony on 8th May. >>


Aviapartner Roll-Out Successfully Completed
GS RealTime is operational at Aviapartner’s Düsseldorf Airport operation.

Aviapartner Düsseldorf Airport

The Aviapartner Group provides full aircraft handling including handling of passengers, baggage, cargo and mail, maintenance, aircraft cleaning at 31 airports in 5 European countries.

Since 2001 Aviapartner has been successfully using the GS Rostering and GS Planning GroundStar modules for staff planning, rostering and management at 26 bases in Belgium, France, Germany, the Netherlands and Italy. Since 2004 Aviapartner also optimises the allocation of its ground handling resources on the day of operation in the Transportation, Operations, Ramp handling and Passenger Services Departments at Brussels Airport with GroundStar. GS RealTime was recently rolled-out at the Aviapartner operation at Düsseldorf Airport. The roll-out was carried out with only minimal intervention by INFORM. The Aviapartner project team members had participated in INFORM’s train-the-trainer concept in advance, and were therefore well prepared to undertake the roll-out on their own.

GS RealTime underpins the deployment of a total of 150 staff at the loading department. “We have been using GS Planning for preplanning and GS Rostering for the generation of shift rosters since the year 2004. The need for a tool to support the deployment of our loading department became necessary when we won a handling contract with Lufthansa at Düsseldorf Airport. Given our positive experience with GS Rostering and GS Planning and after reviewing its functionality in relation to our requirements, we were convinced that GS RealTime would meet our needs. This has definitely been proved to be the case in operations so far,” says Pieter Debruyn, Business Information Analyst at Aviapartner.


DNATA Optimises its GroundStar Deployment
A long-term user of INFORM’s systems reviews all departments to bring out the best in GroundStar. >>

GroundStar is Extended to Lufthansa Operation at Cologne-Bonn Airport
GS RealTime has been rolled-out with only limited support from INFORM. >>

Northport Benefits from RFID Solution
Communication solution accelerates real-time flow of information. >>



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Company News

GS Planning: a Tool to Deal with the Crisis
GS Planning offers functionality to increase productivity and make better use of existing capacities. >>


Look at Who We Are
New home page presents INFORM faces. >>


Contact

INFORM - Institut for Operations Research and Management GmbH
Pascalstr. 23, 52076 Aachen, Germany

Phone +49 2408 9456-3024
Fax +49 2408 9456-3025
Web www.groundstar.aero

Requests: Julia Hildesheim
E-Mail: airport.systems@inform-ac.com