GroundStar eNewsletter
Exciting News for Airports, Airlines and Ground Handling Companies |
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| Issue 02-2009, www.groundstar.aero |
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Budapest Airport Buys Complete GroundStar Suite
INFORM has won the contract for a further roll-out at Budapest Airport. >>
Brussels Airlines Goes Fast
Brussels Airlines is already seeing the
benefits of GroundStar. >>
Let’s Have a Party
SEA Handling and INFORM representatives
celebrate the successful conclusion of the
project at Milan’s Airports. >>
Iberia Airport Services:
Moving Up the Technology ladder
The new Hub Control Centre began operating after an inauguration ceremony on 8th May. >>
Aviapartner Roll-Out
Successfully Completed
GS RealTime is operational at Aviapartner’s Düsseldorf Airport operation. >>
DNATA Optimises its
GroundStar Deployment
A long-term user of INFORM’s systems reviews all departments to bring out the best
in GroundStar.

DNATA is a long-term user of the GroundStar suite. GS Rostering, GS Planning and GS RealTime underpin Cleaning, Passenger Services, Ramp, Passenger buses, Push back, Line Maintenance, and other departments, with the first implementation carried out in 1998.
After all these years, DNATA decided to review all its processes and initiated a re-implementation project. The aim was to increase the benefits derived from the optimised use of GroundStar. Furthermore DNATA wanted to strengthen the transparency of its business processes and performance, and to establish company-wide standards.
The first phase started in 2007 with the analysis of the GS
Rostering, GS Planning and GS RealTime applications across all
departments. Communication processes were given an important
focus because great part of the benefit brought about by
GroundStar is based on efficient communication processes.
Improvement potential was discovered in several processes, such
as base data structure, the rules by which the systems are driven,
shift planning, and the building up of travel network for vehicles that
the calculation of GS RealTime can be based on to name a few.
Based on the results of this evaluation, the re-implementation
project started in spring 2008.
The pilot departments were Passenger Services with about 225
staff, and Ramp Departments with about 120 employees. The new
functionality was presented to staff at several workshops after
which data modelling and verification was carried out. GS
RealTime, GS Planning and GS Rostering were upgraded to newer
versions, and the new Shift pattern functionality was integrated into
GS Planning. The latter was introduced to minimise periods of shortage
and shift costs, and to allow fair and flexible shift patterns.
The Passenger Services Department went live successfully in
March, followed by the Ramp Department in April 2009. The reimplementation
is ongoing and will impact more departments
during the course of this year.
GroundStar is Extended to Lufthansa
Operation at Cologne-Bonn Airport
GS RealTime has been rolled-out with only limited support from INFORM. >>
Northport Benefits
from RFID Solution
Communication solution accelerates
real-time flow of information. >>
GS Planning:
a Tool to Deal with the Crisis
GS Planning offers functionality to increase productivity and make better use
of existing capacities. >>
Look at Who We Are
New home page presents INFORM faces. >>
INFORM -
Institut for Operations Research and Management GmbH
Pascalstr. 23,
52076 Aachen, Germany
Phone +49 2408 9456-3024
Fax +49 2408 9456-3025
Web www.groundstar.aero
Requests:
Julia Hildesheim
E-Mail:
airport.systems@inform-ac.com
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