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 GroundStar eNewsletterExciting News for Airports, Airlines and Ground Handling Companies |
| ISSUE 02/2011 - www.groundstar.aero |
Amsterdam Airport Schiphol Signs Contract with INFORM INFORM’s intelligent software solution will underpin staff demand planning and bus allocation as well as the planning and deployment of terminal resources. >> |
Air France: Unique Web Roster Set Up The Air France Web Roster set up allows agents to swap shifts and enter preferences for their vacation or holiday plans over the internet from home. >> Swissport International Global Roll-Out In 2011, Swissport International has implemented GS Planning in ten countries and GS RealTime at five stations. >> Nuremberg Airport Switches to GS Planning AirPart GmbH, the ground services subsidiary owned by Nuremberg Airport, decided to replace its previous demand planning system with GS Planning. >> All Departments Live at Finnair GS Rostering and GS Planning and the upgrade to GS RealTime have all been rolled out at Finnair’s subsidiaries Northport and Finnair Catering, with the implementation of GS HubControl to follow. >> |
GroundStar Commercial Analyzer for the Top Management: Decisions Based on Reality – the Answer to Sustainable Economic Success GroundStar Connect Makes for Smooth Flight Connections Passenger and baggage misconnections are a costly factor in daily aviation. In order to deliver a tool that helps to reduce these costs and improve passenger experience, INFORM has developed intelligent software to foresee critical connections and find the best available solutions.  INFORM’s “GroundStar Connect” analyzes real-time flight and transfer information in order to quickly identify critical connections for passengers and baggage. The system is designed to be used by airlines and handling service providers that need to manage connections at hub airports. The system applies the most recent data to analyze flight, passenger and baggage information and provide the user with the real-time transfer status. It issues alerts for critical situations, highlights flights and passengers that might be affected by a misconnection, and suggests alternative flights for re-booking. To identify whether connections can be made or not, transfer time is calculated on the basis of an estimated travel network and travel speed. Potential bottlenecks such as security, immigration controls and baggage handling are taken into account to produce an accurate assessment. It interfaces with the booking and check-in systems to ensure that individual passenger connection details are retrieved. Connection and transfer times are then combined with changed, cancelled and delayed flight information. The detailed passenger data is compared against the flight information and results in an alert wherever the system determines a risk of misconnection. Information on the reservation status of alternative flights as well as relevant passenger attributes such as booking class, frequent flyer status, reduced mobility, etc. are also taken into account in order to be able to respond appropriately. GS Connect is an innovation completely designed and developed in accordance with operational requirements; it complements INFORM’s GS HubControl system and can also function in stand-alone mode. INFORM’s Airport Collaborative Decision Making (A-CDM) INFORM’s Turnaround Management system called GS HubControl, has proven to be a successful solution. >> Flughafen Zürich AG Secures Terminal with Geofencing New functionality to prevent illegal border crossing has been added to the INFORM system. >> |
Cost Aviation for Process and Management Consulting INFORM is pleased to present a new collaborative venture that is of major benefit to both companies that want to implement the GroundStar system as well as to existing GroundStar customers. >> INFORM Celebrates Jubilee: 20 Years Airport Systems Back in 1991, the very first of INFORM’s airport systems was installed at Frankfurt Airport. A product of the then Logistics Systems Division of INFORM, initially implemented for a single area of Fraport’s operation, grew over time to cover more and more areas. >> |
 INFORM GmbH Pascalstr. 23, 52076 Aachen, GermanyPhone: +49 (0) 24 08 / 94 56 - 3024 Fax: +49 (0) 24 08 / 94 56 - 3025 E-Mail: airport.systems@inform-software.com Web: www.groundstar.aero |