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INVENT
GroundStarGroundStar eNewsletter
Exciting News for Airports, Airlines and Ground Handling Companies
ISSUE 02/2011 - www.groundstar.aero
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NEW CUSTOMER

Amsterdam Airport Schiphol Signs Contract with INFORM
INFORM’s intelligent software solution will underpin staff demand planning and bus allocation as well as the planning and deployment of terminal resources. >>

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SUCCESS STORIES

Air France: Unique Web Roster Set Up
The Air France Web Roster set up allows agents to swap shifts and enter preferences for their vacation or holiday plans over the internet from home. >>


Swissport International Global Roll-Out
In 2011, Swissport International has implemented GS Planning in ten countries and GS RealTime at five stations. >>

Nuremberg Airport Switches to GS Planning
AirPart GmbH, the ground services subsidiary owned by Nuremberg Airport, decided to replace its previous demand planning system with GS Planning. >>

All Departments Live at Finnair
GS Rostering and GS Planning and the upgrade to GS RealTime have all been rolled out at Finnair’s subsidiaries Northport and Finnair Catering, with the implementation of GS HubControl to follow. >>


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NEW DEVELOPMENTS

GroundStar Commercial Analyzer for the Top Management:
Decisions Based on Reality – the Answer to Sustainable Economic Success >>


GroundStar Connect Makes for Smooth Flight Connections

Passenger and baggage misconnections are a costly factor in daily aviation. In order to deliver a tool that helps to reduce these costs and improve passenger experience, INFORM has developed intelligent software to foresee critical connections and find the best available solutions. >>

INFORM’s Airport Collaborative Decision Making (A-CDM)
INFORM’s Turnaround Management system called GS HubControl, has proven to be a successful solution.

In use at four major Hubs internationally, GS HubControl helped the first airline that implemented it to improve its turnaround performance by over 40%. The system is the common solution for all HCC or ACC agents with an agreed A-CDM process. GS HubControl monitors and guides the real-time progress of each turnaround handling process, from planning through execution while at the same time suggesting possible delay codes based on observed root causes.

Via consistently calculated and updated Target Off-Block Time (TOBT), the system advises on the likely delay to outbound flights unless corrective action is taken.

Monitoring the air-to-air progress of each flight in accordance with EUROCONTROL’s 16 A-CDM milestones – from the moment of filing the flight plan at the previous airport to the actual take-off time at the current one - the solution assists the NASP’s planning process by applying the decision-making support from an integrated Pre-Departure Sequencer powered by ATRiCS. Two German airports are currently implementing this functionality, while the Pre-Departure Manager Module is already in place at Germany’s largest Hub.

GS HubControl’s Cost Model enables the system to advise the airline of the exact revenue from its in- or outbound flight at any given time. The revenue inherently reflects the number of transfer passengers aboard; this enables the airline to easily define its turnaround priorities. GS HubControl’s Joint What-If enhancement helps the airline by indicating to ATC its flight departure sequencing preferences in a preferred manner.

“GS HubControl puts this real-time and predictive information at the HCC/ACC Managers’ fingertips. The result is a reduction in delay costs, in the ripple effects on the airline’s systems and in airspace congestion, as well as improved interaction between all parties involved,” concludes Gero Hoppe, INFORM’s HubControl and A-CDM Solution Manager.

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Flughafen Zürich AG Secures Terminal with Geofencing
New functionality to prevent illegal border crossing has been added to the INFORM
system. >>


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COMPANY NEWS

Cost Aviation for Process and Management Consulting
INFORM is pleased to present a new collaborative venture that is of major benefit to both companies that want to implement the GroundStar system as well as to existing GroundStar customers. >>

INFORM Celebrates Jubilee: 20 Years Airport Systems
Back in 1991, the very first of INFORM’s airport systems was installed at Frankfurt Airport. A product of the then Logistics Systems Division of INFORM, initially implemented for a single area of Fraport’s operation, grew over time to cover more and more areas. >>

INFORMINFORM GmbH Pascalstr. 23, 52076 Aachen, Germany
Phone: +49 (0) 24 08 / 94 56 - 3024
Fax: +49 (0) 24 08 / 94 56 - 3025
E-Mail: airport.systems@inform-software.com
Web: www.groundstar.aero





Legal:
INFORM - Institut für Operations Research und Management GmbH | Pascalstr. 23 | 52076 Aachen | Germany
Phone: +49 (0) 24 08 / 94 56 - 3024 | Fax: +49 (0) 24 08 / 94 56 - 3025 | Internet: www.inform-software.com
Place of jurisdiction: District court Aachen, HRB 1144 | Authorized executive representative: Adrian Weiler

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