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Budapest Airport Buys Complete GroundStar Suite INFORM has won the contract for a further roll-out at Budapest Airport. >> 
Brussels Airlines Goes Fast Brussels Airlines is already seeing the benefits of GroundStar. >> Let’s Have a Party SEA Handling and INFORM representatives celebrate the successful conclusion of the project at Milan’s Airports. >> Iberia Airport Services: Moving Up the Technology ladder The new Hub Control Centre began operating after an inauguration ceremony on 8th May. >> Aviapartner Roll-Out Successfully Completed GS RealTime is operational at Aviapartner’s Düsseldorf Airport operation. >> DNATA Optimises its GroundStar Deployment A long-term user of INFORM’s systems reviews all departments to bring out the best in GroundStar. >> GroundStar is Extended to Lufthansa Operation at Cologne-Bonn Airport GS RealTime has been rolled-out with only limited support from INFORM. >> Northport Benefits from RFID Solution Communication solution accelerates real-time flow of information.  GS RealTime and GS Communications have been in use at Finnair’s
handling subsidiary Northport’s base at Helsinki-Vantaa Airport
since 2001. The system covers four separate handling units where
it allocates a total of 760 staff members at Gate Services, Ramp
Handling, Check-In and Baggage Handling.Since 2006 Northport has been successfully using a new technology that was incorporated into most of its mobile phones in the passenger services and loading departments. In cooperation with INFORM, IBM developed a mobile solution that was integrated with NFC (RFID enabled) mobile phones. This enables staff to check in by scanning their name tag, receive and confirm checkin, boarding or loading tasks by scanning tags that are installed in specific areas, such as a reporting location or check-in counter, using the RFID reader and tag integrated in the mobile phone. This information is automatically passed on to GS RealTime which manages the deployment of staff and distribution of tasks and the result is automatically transferred to the mobile phones of the relevant staff. In this way staff can easily and quickly receive information and communicate the status of tasks. In comparison with other communications options such as telephone calls or GS VoiceTouch (a digital system where, in order to get task details, staff would dial in and interact with voice menus and listen to voice input), this solution reduces transaction time and means that task information can always be re-viewed as it is displayed on the mobile phones. The allocators also benefit from the solution as they can better control the location of their staff. In March this year, the RFID software was enhanced to better use the potential of the new NFC phones with bigger displays and faster processing times as well as a functionality that allows to confirm, start and finish tasks with a push of a button as alternative to using the RFID stickers. “The RFID solution has brought down transaction time, facilitated the work of our staff and further increased transparency,” says Tero Laitinen, Manager Resource Planning Northport Oy. 
GS Planning: a Tool to Deal with the Crisis GS Planning offers functionality to increase productivity and make better use of existing capacities. >> Look at Who We Are New home page presents INFORM faces. >>
INFORM - Institut for Operations Research and Management GmbH Pascalstr. 23, 52076 Aachen, Germany Phone +49 2408 9456-3024 Fax +49 2408 9456-3025 Web www.groundstar.aero Requests: Julia Hildesheim E-Mail: airport.systems@inform-ac.com | ||||