GroundStar eNewsletter
Exciting News for Airports, Airlines and Ground Handling Companies |
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| Issue 02-2009, www.groundstar.aero |
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Budapest Airport Buys Complete GroundStar Suite
INFORM has won the contract for a further roll-out at Budapest Airport. >>
Brussels Airlines Goes Fast
Brussels Airlines is already seeing the
benefits of GroundStar. >>
Let’s Have a Party
SEA Handling and INFORM representatives
celebrate the successful conclusion of the
project at Milan’s Airports. >>
Iberia Airport Services:
Moving Up the Technology ladder
The new Hub Control Centre began operating after an inauguration ceremony on 8th May. >>
Aviapartner Roll-Out
Successfully Completed
GS RealTime is operational at Aviapartner’s Düsseldorf Airport operation. >>
DNATA Optimises its
GroundStar Deployment
A long-term user of INFORM’s systems reviews all departments to bring out the best
in GroundStar. >>
GroundStar is Extended to Lufthansa
Operation at Cologne-Bonn Airport
GS RealTime has been rolled-out with only limited support from INFORM. >>
Northport Benefits
from RFID Solution
Communication solution accelerates
real-time flow of information.
GS RealTime and GS Communications have been in use at Finnair’s
handling subsidiary Northport’s base at Helsinki-Vantaa Airport
since 2001. The system covers four separate handling units where
it allocates a total of 760 staff members at Gate Services, Ramp
Handling, Check-In and Baggage Handling.
Since 2006 Northport has been successfully using a new technology
that was incorporated into most of its mobile phones in
the passenger services and loading departments. In cooperation
with INFORM, IBM developed a mobile solution that was integrated
with NFC (RFID enabled) mobile phones. This enables staff to
check in by scanning their name tag, receive and confirm checkin,
boarding or loading tasks by scanning tags that are installed
in specific areas, such as a reporting location or check-in counter,
using the RFID reader and tag integrated in the mobile phone.
This information is automatically passed on to GS RealTime
which manages the deployment of staff and distribution of tasks
and the result is automatically transferred to the mobile phones
of the relevant staff.
In this way staff can easily and quickly receive information and
communicate the status of tasks. In comparison with other
communications options such as telephone calls or GS VoiceTouch
(a digital system where, in order to get task details, staff would
dial in and interact with voice menus and listen to voice input),
this solution reduces transaction time and means that task
information can always be re-viewed as it is displayed on the
mobile phones. The allocators also benefit from the solution as
they can better control the location of their staff.
In March this year, the RFID software was enhanced to better use
the potential of the new NFC phones with bigger displays and faster
processing times as well as a functionality that allows to confirm,
start and finish tasks with a push of a button as alternative to using
the RFID stickers.
“The RFID solution has brought down transaction time, facilitated
the work of our staff and further increased transparency,” says Tero
Laitinen, Manager Resource Planning Northport Oy.
GS Planning:
a Tool to Deal with the Crisis
GS Planning offers functionality to increase productivity and make better use
of existing capacities. >>
Look at Who We Are
New home page presents INFORM faces. >>
INFORM -
Institut for Operations Research and Management GmbH
Pascalstr. 23,
52076 Aachen, Germany
Phone +49 2408 9456-3024
Fax +49 2408 9456-3025
Web www.groundstar.aero
Requests:
Julia Hildesheim
E-Mail:
airport.systems@inform-ac.com
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