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 GroundStar eNewsletterExciting News for Airports, Airlines and Ground Handling Companies |
| ISSUE 02/2011 - www.groundstar.aero |
Amsterdam Airport Schiphol Signs Contract with INFORM INFORM’s intelligent software solution will underpin staff demand planning and bus allocation as well as the planning and deployment of terminal resources. >> |
Air France: Unique Web Roster Set Up The Air France Web Roster set up allows agents to swap shifts and enter preferences for their vacation or holiday plans over the internet from home. >> Swissport International Global Roll-Out In 2011, Swissport International has implemented GS Planning in ten countries and GS RealTime at five stations. >> Nuremberg Airport Switches to GS Planning AirPart GmbH, the ground services subsidiary owned by Nuremberg Airport, decided to replace its previous demand planning system with GS Planning. >> All Departments Live at Finnair GS Rostering and GS Planning and the upgrade to GS RealTime have all been rolled out at Finnair’s subsidiaries Northport and Finnair Catering, with the implementation of GS HubControl to follow. >> |
GroundStar Commercial Analyzer for the Top Management: Decisions Based on Reality – the Answer to Sustainable Economic Success >> GroundStar Connect Makes for Smooth Flight Connections Passenger and baggage misconnections are a costly factor in daily aviation. In order to deliver a tool that helps to reduce these costs and improve passenger experience, INFORM has developed intelligent software to foresee critical connections and find the best available solutions. >> INFORM’s Airport Collaborative Decision Making (A-CDM) INFORM’s Turnaround Management system called GS HubControl, has proven to be a successful solution. >> Flughafen Zürich AG Secures Terminal with Geofencing New functionality to prevent illegal border crossing has been added to the INFORM system. Zurich’s Airport Operator, Flughafen Zürich AG (FZAG, previously Unique) has been using INFORM’s GroundStar system for its bus allocation since 2003. The system handles demand planning, shift planning and modeling as well as real-time deployment; the latter having been extended with distinctive new functionality. In March 2009 FZAG had to reorganize its bus transfer services following the introduction of the new Schengen dispatching regulations, which meant that passenger buses with multiple drop-off points needed to provide instructions to the passengers in order to avoid confusion. Using INFORM’s sophisticated IT system FZAG introduced a complex set of rules to determine the number and sequence of stops, display the relevant onboard screen information and provide voice announcements. Additional important functionality has recently been added: Geofencing ensures that a passenger arriving from a non Schengen country does not make an illegal border crossing by entering the Schengen area without first passing through border control. This situation could occur for example if, by error, a bus driver drops the passenger off at the wrong stop. To avoid this situation, FZAG has added an additional control to the system whereby each bus is identified with the help of GPS sensors and as soon as the bus arrives at a stop, the GPS information is compared against the information from INFORM’s GS RealTime allocation system: if it does not match, a warning is issued to the driver and to the dispatcher. In addition, the system will automatically start the passenger announcement when the bus is entering the stop area. “With this new functionality we are able to fulfill the demand of the Swiss Border Control authority and, from our experience so far, we can fully confirm that the system works reliably, ” says Rolf Bühler, FZAG Project Manager. “At first glance this might appear a small, even unimportant function, but in reality it could save the company major problems,” says Alexander Wendorff, INFORM Project Manager.  |
Cost Aviation for Process and Management Consulting INFORM is pleased to present a new collaborative venture that is of major benefit to both companies that want to implement the GroundStar system as well as to existing GroundStar customers. >> INFORM Celebrates Jubilee: 20 Years Airport Systems Back in 1991, the very first of INFORM’s airport systems was installed at Frankfurt Airport. A product of the then Logistics Systems Division of INFORM, initially implemented for a single area of Fraport’s operation, grew over time to cover more and more areas. >> |
 INFORM GmbH Pascalstr. 23, 52076 Aachen, GermanyPhone: +49 (0) 24 08 / 94 56 - 3024 Fax: +49 (0) 24 08 / 94 56 - 3025 E-Mail: airport.systems@inform-software.com Web: www.groundstar.aero |