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Flightcare Trusts GroundStar to Streamline and Optimise its Operations On 24th November last, the starting shot was fired for a contract for a new GroundStar project, signed by Ignacio Garrido, Managing Director of Flightcare and a group of other Flightcare representatives from Belgium, Spain and Italy. >> National Aviation Services Modernises Processes and Control with GroundStar National Aviation Services (NAS) and INFORM signed GroundStar contract in December 2009. >> Düsseldorf Airport and its Ground Handling Subsidiary Go for GroundStar INFORM has signed contracts with SITA Airport IT for a major roll-out of IT systems at both Düsseldorf Airport and its subsidiary Düsseldorf Airport Ground Handling. The project is being undertaken by INFORM and its partner topsystem. >> Total Airport Management Suite Germany’s Federal Ministry of Economics and Technology awarded co-funding for an aviation Research and Development project named TAMS - Total Airport Management Suite running from 2008 to 2011. >> Egypt Air Ground Services Adds to the GroundStar Family Egypt Air Ground Services Company (EGS) just issued a Letter of Intent announcing their decision to implement GroundStar to support and enhance its operation at Cairo International Airport. >> Upgrades and New Systems Combined with a Merger at Finnair Finnair is implementing GS Rostering and GS Planning at its Northport and Finnair Catering subsidiaries. GS RealTime will be upgraded at the same time as Northport’s and Finnair Catering’s systems are merged. >> 
GroundStar for PRM and Security Services G4S are able to streamline processes and improve services through GroundStar. >> LuxairGroup Reports Savings Due to GS Planning Gilles Denis from LuxairServices reports that GS Planning has reduced his workload, giving more time for in-depth analysis. >> Swissport Americas – Advanced Planning Processes US and Canadian stations are centrally planned and rostered with GroundStar. >> Schengen – a Challenge for Passenger Transport Unique relies on INFORM system to fulfil the new Schengen dispatching regulations. >> 
GS GroundFleet: Maximum Control over the Operation In line with its constant drive to enhance GroundStar, INFORM has unveiled GS GroundFleet to help control and improve the operation of ground support equipment. >> The GroundStar AirportMap An interactive map of the airport for GS RealTime and GS GroundFleet. >> Launching GroundStar espresso  Small and medium sized ground handling operations can now compete under the best conditions using advanced optimisation software thanks to a new implementation and outsourcing concept. There are two factors that influence the decision to implement an IT system: a) the cost of the licensing, customisation and implementation of an application, and the potential return on investment it offers, and b) the cost in terms of internal resources for the specification, implementation and administration of the application when such resources do not exist or are not available for responsibilities beyond the actual planning and daily management of an operation. Expertise and time are needed to analyse business processes and information flows and to maintain ever-changing business rule scenarios at best practice levels. What could be done therefore to assist a service provider who wants to focus on its core business, who is hard pressed to reduce costs and increase its competitiveness; a service provider whose planners and dispatchers have no time to spare from their daily work to dedicate themselves to the deployment of a system even though it would then help to improve overall efficiency? What could be done to offer these service providers a standard, tried and tested, highly functional IT solution? A solution that gives access to an exhaustive repository of business rules? One that doesn’t need to be hard-coded to deal with their operation? And that doesn’t require its users to have an IT background? INFORM has launched a standardised response to these questions based on two assets. One of these is GroundStar, the well-known suite of software tools currently at work in over 200 airports worldwide. It is pre-configured to address not just the strategic and tactical planning, but also the operational management of practically all areas of the ground handling business, be it PRM, security, cleaning, cargo, fuelling, catering, baggage services or any other. The second and equally important asset is INFORM’s team of experts who have been involved in a large number of implementation processes over their professional careers (both from the supplier and the customer point of view). This team has been able to create a hands-off deployment methodology that dramatically reduces the length of the process, whilst at the same time minimising customer involvement throughout this process. The ultimate aim is to make sure that a solution capable of supporting the operation efficiently and delivering a fast return on investment is in place in a matter of weeks, rather than months. This is what INFORM refers to as the ‘espresso’ approach. The low level user involvement can continue after the solution has been rolled out since INFORM offers its clients two options in this respect. Firstly, they can outsource the maintenance of the application’s operational environment to INFORM through a special support service available 24/7. Secondly, INFORM can transfer the necessary knowledge to the users so that they are able to maintain that environment themselves. The latter option becomes feasible and viable as a result of the often drastic reduction in the number of planners and dispatchers that results from implementing the system. Staff formerly kept very busy with daily business, now have the time and the means to make further improvements to their operation, thus increasing the benefits of the solution. The issue of investment in licenses and supplier services has been resolved through financed licensing and leasing options, and a phased, department by department implementation approach. INFORM is offering free individual analyses to determine the potential return on investment based on proven experiences, so there is no longer any reason for any ground handling service supplier to have to think twice about progressing up the technology ladder. They can now equip themselves with a system that not only pays for itself but provides the possibility of proactive, defined, quantitative managed and continuously improving processes. Please contact us for more details and to arrange a feasibility analysis. 
Space for Additional 200 Employees INFORM has completed the construction of a new building at its Aachen campus. The Airport Division has already moved in and geothermal energy provides a comfortable working environment. >> INFORM Expands in North America With GroundStar in operation at close to twenty airports in Canada, the USA and Mexico, INFORM decided to increase its presence in North America by establishing a new office in Washington D.C.. This office supplements the existing INFORM office in Chicago. >> INFORM at Industry Events INFORM and GroundStar will be present at the following industry events in the first half of 2010: - Dubai Airport Show - 25-27 April 2010, Dubai - IATA Ground Handling Conference - 16-19 May 2010, San Diego - AAAE Conference & Exhibition - 16-19 May 2010, Dallas
INFORM GmbH, Pascalstr. 23, 52076 Aachen, Germany Phone +49 2408 9456-3024 Fax +49 2408 9456-3025 Web www.groundstar.aero Requests: Julia Hildesheim E-Mail: airport.systems@inform-ac.com | |||||